Second, the company has implemented a feature to verify users named TruYou. OfferUp furthermore lists the average response time of a given seller, which serves as an indication of how active its users are. The more positive reviews a seller has, the higher the likeliness of him or her being reliable. While there are no background checks conducted on its platform, OfferUp uses other means of making its platform safer.įirst, its seller reviews help create a sense of social validation. Yes, the service is generally secure to use, and does not differ in safety when compared to Craigslist, eBay, Etsy, or the Facebook Marketplace.
Its users complete over 55 million transactions every year. OfferUp’s mobile apps were downloaded over 90 million times to date. Sellers have profiles on OfferUp’s platform, displaying their rating, number of reviews, location, and sometimes even pictures, to increase trust and thus sales. After the item was successfully delivered, buyers have two days to inspect it and complete the purchasing process.Īfterward, buyers can rate both the seller and the product. Both buyer and seller can then negotiate on the final price.
Buyers can use the app’s chat functionalities to ask questions about the product or arrange a meeting with the seller to further inspect the potential purchase.īuyers, as the company’s name indicates, can make offers to products that they would like to buy. OfferUp puts a great deal of emphasis on in-person communication between buyers and sellers.
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As a mobile-first company, most of the company’s users are accessing the service through its Android and iOS apps, respectively.Ĭustomers can browse and purchase products from a broad range of categories, including furniture, clothing, sports equipment, toys, and many more. OfferUp is an online C2C marketplace where users can both buy and sell goods on the platform.
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